WhatsApp × Salesforce Marketing Cloud

TurnWhatsAppIntoYourMost
PowerfulEngagementChannel

Run campaigns, send transactional messages, and enable real-time conversations — directly from Salesforce Marketing Cloud.

Salesforce
Meta
Shopify
HubSpot
Stripe
ABCDE

Trusted by 200+ enterprise teams

98.7%
Delivery Rate
<1.2s
Avg. Response
73%
Read Rate
LIVE

ShopNow Business

Online

Type a message...

Enterprise Ecosystem Flow

Salesforce
SFMC
Global CRM
WhatZupp
WhatsApp
Customer
0K+

Businesses

0B+

Messages Sent

0.9%

Uptime

0.8/5

Rating

Core Capabilities

Built for Enterprise-Grade
Engagement

Every feature designed for scale, compliance, and conversion.

01

Direct SFMC Integration

Seamless WhatsApp campaign execution directly from SFMC journeys. No middleware, no duplication.

Journey BuilderAutomation StudioEmail Studio
02

Unified Campaign Governance

Centralized control for marketing + utility messaging. Full visibility, approval workflows, and audit trails.

Approval WorkflowsAudit LogsRole Controls
03

No-PII Architecture

WhatZupp acts as an orchestration layer — never storing customer PII. Enterprise compliance by design.

GDPR ReadyZero Data CopySOC 2
04

Multi-Brand Scalability

Single integration layer supporting multiple business units, brands, and regions at scale.

Multi-TenantRegion IsolationCentralized Billing
05

Real-Time Analytics

Delivery, read, and engagement metrics inside SFMC or your BI tools. Close the loop in real time.

Live DashboardsTableau ReadySFMC Native
06

Two-Way Messaging

Enable real conversations within campaign journeys. Customers respond, ask questions, and get answers.

Inbound HandlingBot + HumanSession Tracking
Simple Setup

Up and Running
in Three Steps

From integration to first campaign in days, not months.

1

Connect SFMC

Install the WhatZupp connector. Authenticate with your SFMC credentials. Done in under 10 minutes.

2

Sync Meta Templates

Connect Meta Business Manager. Templates auto-import, get validated, and are ready for SFMC journeys.

3

Launch & Track

Fire your first WhatsApp campaign. Track delivery, reads, and engagement inside existing dashboards.

Industry Stories

Built for Every
Customer Journey

Real use cases across industries. Real results.

E-Commerce

From Browse to Buy to Repeat

Drive purchase completion and loyalty with perfectly timed WhatsApp touchpoints.

ShopNow
Hey Sarah! You left 2 items in your cart. Get 10% off if you complete your order in 2 hours!
ShopNow
Order confirmed! Your Nike Air Max will arrive by Thursday. Track → bit.ly/track123
Logistics

Real-Time Delivery Intelligence

Keep customers informed at every milestone — from dispatch to doorstep.

FastShip
Your package has been dispatched from our Mumbai hub. ETA: Tomorrow, 10 AM – 2 PM
FastShip
Out for delivery now! Driver is 3 stops away. [Live Track]
BFSI

Secure, Compliant Notifications

OTPs, fraud alerts, transaction confirmations — instantly on WhatsApp.

SecureBank
Your OTP for login is 847291. Valid for 10 minutes. Never share this.
SecureBank
New login detected from Delhi. Was this you? [Yes] [No — Secure Account]
Healthcare

Care That Shows Up On Time

Appointment reminders, prescription alerts, lab results, and follow-up care.

CityCare
Reminder: Your appointment with Dr. Meera is tomorrow at 10:30 AM. [Confirm] [Reschedule]
CityCare
Your lab reports are ready. View securely → [Secure Link]
Data Intelligence

Measure What Matters

Full visibility into every message, campaign, and interaction — in real time.

WhatZupp Analytics Hub

Messages Sent

4.8M

↑ 23% vs last period

Delivered

4.72M

98.3% delivery rate

Read

3.45M

73% read rate

CTA Clicks

1.65M

34.9% engagement

Message Delivery Trend — Last 7 Days

MonTueWedThuFriSatSun
Sent
Read
Get Started Today

Launch WhatsApp Campaigns
in Days, Not Months

Join hundreds of enterprise teams transforming engagement on the world's #1 messaging platform.

0+
Enterprise Clients
0.8B+
Messages Delivered
0.7%
Delivery Rate
0.9%
Platform Uptime